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What does the “Pending Delete” or “Redemption” status mean?

ICANN also specifies that a domain must be in a transferable state for the transfer to be possible. If the domain is in a “Pending Delete” or “Redemption” state, it cannot be transferred until it is recovered.

• Pending Delete: This status means that the domain is in the process of being deleted, usually because it has expired and was not renewed. Once the domain is deleted, it cannot be transferred and will be released for registration by another user.
• Redemption: If a domain has expired and is in the grace period, it enters the “Redemption” state. During this period, the domain can be recovered by its previous owner but cannot be transferred until it is recovered.

How to check the status of my domain?

You can check the status of your domain through your current provider’s control panel or by contacting their support team. Some registrars offer a specific tool to check your domain’s status.

What is the EPP code?

The EPP (Extensible Provisioning Protocol) code is a security key that authorizes the transfer of a domain. This code ensures that only the legitimate domain holder can approve a transfer.

How do I get the EPP code?

The EPP code is typically available through your domain registrar’s control panel. If you can’t find or access it, contact their technical support. Ensure your domain is not locked for transfer and that your account is correctly verified.

Important: If your domain has additional security settings, such as two-factor authentication, you may need to take extra steps to obtain the EPP code. If you’re unsure, it's recommended that you contact your domain provider’s support.

What is WHOIS protection?

WHOIS protection is a privacy feature that hides the domain owner’s personal information from public WHOIS databases. This information includes the owner's name, address, email, and phone number.

Why should I disable WHOIS protection?

When a domain has WHOIS protection enabled, the domain registrar cannot share the contact information directly with new registrars during a transfer. Therefore, to allow the transfer process to succeed, this protection must be temporarily disabled. It is only disabled during the transfer process, and you can re-enable it once the transfer is complete.

How do I disable WHOIS protection?

Most registrars allow you to disable this option through their control panel. If you can’t find the option or have questions on how to do it, contact their technical support for assistance.

ICANN (Internet Corporation for Assigned Names and Numbers) is a nonprofit organization that coordinates and regulates the assignment of domain names on the Internet. Its policies, such as the 60-day rule, are designed to protect domain owners and ensure the stability of the Internet infrastructure.

It is important to note that ICANN’s policies are global and thus apply regardless of the domain registrar or the country of origin. Be sure to follow these rules to avoid any issues during the transfer of your domain.

More information: ICANN website